Patient Representative

About the job

Support efficient daily operations and patient experience in a specialty pain management clinic as a Patient Services Representative. This role in Tyler, Texas, involves face-to-face interaction with patients, handling documentation, appointments, and insurance processing as part of a people-centered healthcare team.

Key Responsibilities

• Patient check-in and check-out procedures
• Schedule and verify patient appointments and medical record requests
• Process insurance verifications, authorizations, and payment collections
• Prepare and scan documentation into healthcare systems
• Assist in scheduling patients for hospital procedures
• Provide supportive patient communication and administrative support

Qualifications

• High School diploma or equivalent (required)
• Two years of recent healthcare or clinic experience (preferred)

Skills & Abilities

• Strong customer service focus
• Ability to multi-task in a dynamic environment
• Knowledge of appointment and insurance processing

Workplace Details

• Full-time, day shift schedule
• Collaborative, people-focused workplace

Location

• Tyler, Texas

This front-line healthcare role is suited for those committed to excellent service and organizational efficiency.

Healthcare · 10,000+

Ardent Health Services is a leading healthcare provider operating a comprehensive network of hospitals and outpatient facilities across multiple states. Founded in 1993 and headquartered in Brentwood, Tennessee, the company manages 30 acute care hospitals and over 200 care sites, including clinics and diagnostic centers. Ardent offers a wide range of medical services, including internal medicine, surgery, cardiology, oncology, and emergency care. In July 2024, the company went public on the New York Stock Exchange under the ticker symbol "ARDT."