Ardent Health Services
Patient Representative
$32,000-37,000 / year
Stroud, Oklahoma
Full-Time
On-site
2 months ago
JobLeap AI Summary
Serve as a core patient liaison, facilitating clinic operations and providing customer service in a health system renowned for patient satisfaction.
High patient satisfaction scores
Comprehensive benefits
Data entry and coding duties
Full-time day shift
Supportive clinic environment
Hands-on patient interaction
About the job
Provide exceptional front-line service as a Patient Service Representative, managing patient flow, appointment scheduling, and financial transactions in a busy clinic setting.
Key Responsibilities
- Welcome patients and visitors, provide courteous and timely customer service
- Handle phone screening, appointment scheduling, and message taking
- Maintain and update patient accounts and records in the clinic’s system
- Process payments for co-pays, coinsurance, and outstanding balances
- Perform data entry, coding, and registration to ensure compliance
About the Team
- Work at the Utica Park Stroud Clinic, part of a broad, respected physicians group
Qualifications
- High school diploma or GED required
- Previous customer service experience preferred; medical office background a plus
Skills
- Excellent written, verbal, and telephone communication
- Knowledge of insurance, referrals, and medical record handling
Benefits
- Stable full-time schedule
- Supportive, patient-centered environment
Location
- Stroud, Oklahoma
About Ardent Health Services
Healthcare · 10,000+
Ardent Health Services is a leading healthcare provider operating a comprehensive network of hospitals and outpatient facilities across multiple states. Founded in 1993 and headquartered in Brentwood, Tennessee, the company manages 30 acute care hospitals and over 200 care sites, including clinics and diagnostic centers. Ardent offers a wide range of medical services, including internal medicine, surgery, cardiology, oncology, and emergency care. In July 2024, the company went public on the New York Stock Exchange under the ticker symbol "ARDT."