Patient Access Representative

About the job

As a Patient Access Representative, you'll play a key role in ensuring accurate patient information, securing insurance verification, and supporting the intake process for a healthcare facility. This position involves close interaction with patients, data management, and appointment scheduling.

Key Responsibilities

• Collect and verify insurance and patient information
• Create and maintain electronic health records
• Gather and process consent, privacy, and authorization forms
• Schedule, cancel, and reschedule patient appointments as needed
• Provide prompt and professional customer service to address patient inquiries

Qualifications

• High school diploma or GED, or six months of specialized training/experience
• Knowledge of Medicaid, Medicare, and medical terminology preferred
• Computer proficiency, especially with database tools

Work Environment & Demands

• Regular use of computers, data entry, and front desk interaction
• Sitting for extended periods, occasional lifting up to 10 lbs
• Moderate noise environment

Compliance & Other Information

• Must not be under sanction by federal agencies
• Familiarity with medical billing processes is beneficial

Healthcare · 10,000+

The Cherokee Nation is the largest federally recognized Cherokee tribe, headquartered in Tahlequah, Oklahoma. Established in 1839, it operates as a sovereign government, providing services such as health care, education, and economic development to over 450,000 tribal citizens worldwide. The Nation's business arm, Cherokee Nation Businesses, manages a diverse portfolio across industries like hospitality, federal contracting, and cultural tourism, employing more than 11,000 people. With a significant economic impact, the Cherokee Nation continues to preserve and promote its culture, language, and values while fostering growth and opportunity for its citizens.