Cherokee Nation
Patient Access Representative
$32,000-40,000 / year
Claremore, Oklahoma
Full-Time
On-site
1 month ago
JobLeap AI Summary
The Patient Access Representative is responsible for managing patient intake, scheduling appointments, and verifying insurance coverage. This role ensures seamless access to care while maintaining compliance and providing excellent customer service.
Frontline administrative role
Patient scheduling expertise
Insurance verification required
High customer service standards
Office-based work environment
Medical record accuracy
About the job
This administrative position is essential for patient access and flow within the healthcare system, focusing on gathering patient and insurance information, maintaining accurate health records, and providing outstanding customer service. The individual serves as a key point of contact for scheduling and facilitating patient appointments.
Key Responsibilities
- Collect patient demographics and insurance information
- Verify insurance coverage and obtain authorizations
- Maintain accurate electronic health records
- Gather consent, privacy, and authorization forms
- Schedule, cancel, and reschedule patient appointments
- Provide prompt resolution of patient issues and inquiries
Qualifications
- High School diploma or GED; relevant training or experience accepted
- Six months of relevant experience preferred
- Knowledge of Medicaid, Medicare, and billing guidelines
- Familiarity with medical terminology and office procedures
- Proficient with database software
Work Environment & Physical Requirements
- Office-based with moderate noise levels
- Frequent sitting and computer use; ability to occasionally lift up to 10 pounds
Compliance
- Must not be under sanction or listed on exclusionary federal lists
About Cherokee Nation
Healthcare · 10,000+
The Cherokee Nation is the largest federally recognized Cherokee tribe, headquartered in Tahlequah, Oklahoma. Established in 1839, it operates as a sovereign government, providing services such as health care, education, and economic development to over 450,000 tribal citizens worldwide. The Nation's business arm, Cherokee Nation Businesses, manages a diverse portfolio across industries like hospitality, federal contracting, and cultural tourism, employing more than 11,000 people. With a significant economic impact, the Cherokee Nation continues to preserve and promote its culture, language, and values while fostering growth and opportunity for its citizens.