Clinical Associates
Patient Services Representative
$37,000-45,000 / year
Reisterstown, Maryland
Full-Time
On-site
2 months ago
JobLeap AI Summary
Serve as the initial point of contact for patients and visitors, delivering excellent customer service in a collaborative medical office. Support administrative and scheduling operations, ensuring seamless patient flow and efficient front desk management.
Growth opportunities in healthcare
Comprehensive insurance coverage
Collaborative team environment
EMR system use
401(k) matching
Paid time off
Customer-facing role
About the job
Join a dynamic healthcare team dedicated to patient-centered care in a multi-specialty environment serving the community for over 50 years. As a Patient Services Representative, you are the first contact and ensure a welcoming, efficient experience for all patients and visitors.
Key Responsibilities
- Respond promptly and professionally to incoming calls
- Schedule appointments utilizing EMR systems
- Verify insurance eligibility before appointments
- Collect co-pays, deductibles, and account balances
- Multi-task front desk duties with accuracy and attention to detail
Qualifications
- High school diploma or GED required
- Basic arithmetic and money-handling skills
- Medical office or call center experience preferred
- Excellent patient care and customer service abilities
- EMR exposure preferred
Benefits
- Paid Time Off
- Health, dental, vision, and life insurance
- 401(k) with matching
Location & Schedule
- Based in Reisterstown, Maryland
- Full-time position with varied weekday hours; some evening shifts required
Clinical Associates is committed to equal opportunity employment for all.
About Clinical Associates
Healthcare · 1000-5000
Clinical Associates is a multi-specialty medical practice founded in 1972, providing integrated healthcare services across Maryland. With over 50 years of experience, the organization offers a range of services including primary care, cardiology, dermatology, endocrinology, ophthalmology, and podiatry. Operating from multiple locations in Towson, Reisterstown, and Pikesville, Clinical Associates is committed to delivering coordinated, patient-focused care. The practice emphasizes preventive health and offers same-day appointments, after-hours care, and on-site laboratory services to enhance patient convenience.