Patient Specialist

About the job

Play an essential role as a Patient Medical Collection Specialist for a purpose-driven healthcare team in Deerfield Beach, Florida. In this position, you will guide families through billing, benefits, and payment processes while ensuring a supportive and empathetic experience.

Key Responsibilities

• Collect outstanding patient balances in a respectful and timely manner
• Respond to client questions regarding payments, benefits, and claims
• Verify insurance for ABA therapy services
• Provide claim follow-up and collaborate with internal teams
• Identify process improvements for enhanced client satisfaction

Qualifications

• High school diploma or GED required
• 1–2 years of experience in billing or healthcare administration preferred
• Strong communication and interpersonal skills
• Attention to detail and proficiency with medical records software

Work Environment

• Team-oriented culture focused on integrity and service
• Opportunities for professional growth

Compensation & Benefits

• $19–22/hour with competitive benefits
• Full-time role within an organization supporting families affected by autism

Healthcare · 1000-5000

Butterfly Effects is a leading provider of Applied Behavior Analysis (ABA) therapy for children with autism spectrum disorder. Founded in 2005 and headquartered in Deerfield Beach, Florida, the company offers personalized, family-centric services across 12 states. With a team of over 215 board-certified behavior analysts and 2,200 behavior technicians, Butterfly Effects has served more than 15,000 families, focusing on creating meaningful, lasting change through evidence-based interventions.