Community Health Center, Inc.
Patient Associate
$2,100 / hour
New Britain, Connecticut
Full-Time
On-site
2 months ago
JobLeap AI Summary
Provide front-line service and administrative support at a busy health center in New Britain, CT. Engage with patients and ensure smooth clinic operations, requiring bilingual skills and strong customer service.
Bilingual Spanish required
Comprehensive health benefits
403(b) with company match
On-site day shifts
Tuition reimbursement available
Paid holidays and parental leave
About the job
As a Patient Service Associate at the Community Health Center of New Britain, you will serve as the first point of contact for patients, ensuring a welcoming, efficient, and confidential environment. You will manage patient scheduling, insurance verifications, payments, and support the office's operational needs.
Key Responsibilities
- Provide exceptional customer service to patients and visitors.
- Greet and assist patients, manage busy phone lines, and schedule appointments.
- Ensure accurate patient demographic and insurance information.
- Handle payments, daily reconciliations, and insurance verifications.
- Maintain confidentiality and support compliance with HIPAA.
- Support office inventory, report completion, and workflow improvement initiatives.
Qualifications
- Associate's degree, medical office or assistant degree required.
- Bilingual (English/Spanish) required.
- Strong data entry, organizational, and communication skills.
- Experience with healthcare, Microsoft Office, and multi-tasking preferred.
Benefits
- Multiple health, dental, and vision plans.
- 403(b) with company match.
- Paid time off, holidays, and parental leave.
- Tuition reimbursement and educational advancement opportunities.
Location
- On-site at Community Health Center of New Britain, New Britain, Connecticut.
About Community Health Center, Inc.
Healthcare · 1000-5000
Community Health Center, Inc. (CHC) is a nonprofit organization founded in 1972, dedicated to providing comprehensive primary care services to underserved populations across Connecticut. With over 200 locations statewide, CHC offers a wide range of services including medical, dental, behavioral health, and specialty care. Serving more than 145,000 patients annually, CHC operates on a sliding fee scale to ensure affordability for all individuals. The organization is committed to building healthier communities through a holistic and patient-centered approach to healthcare.